Alert code 10 Pressing either arrow key brings up the set hold menu. To connect to a new network: The LEDs in these thermostats have a red and green LED chip in the package and can show red, green, or amber colors, steady or flashing. Check to ensure that cooling equipment is not stuck ON. This makes the thermostats compatible with various smart devices, for example the Amazon Alexa and Google Assistant. (Furnace) The reporting unit has poor earth grounding. • Check the cool temperature setting to be sure it is set below the room temperature and “Cool On” is displayed solidly on the screen. High Balance Point and Low Balance Point are not listed as a menu item to adjust the setpoint on the thermostat of the heat pump system. Steady blue when there is only one Smart Hub in the home and it isn’t connected to a mobile device running iComfort application. If problem persists, clear by reconfiguring the sys- tem. set for “Display only 1 ’ which will not allow the icomfort system to control the humidifier. The thermostat can connect to a home wireless router that uses up to 32 characters in the access point name. The center push button has a red-green-blue LED backlight that indicates the Lennox-managed local network communication status of the Smart Hub. (Stat / Furnace / Outdoor Unit) There is a hard- ware problem on either the (stat, furnace control board, air-handier control board or outdoor unit control board). (Stat) The (furnace, air-handier or outdoor unit) is resetting itself. NOTE: When set to B or G bands, video streaming will likely be slower that N band. Here are some of the critical alert codes and troubleshooting tips to help clear them. Some or all keys on the display do not work; why not? Go to [Indicated unif\ and program the unit capacity manually. D. OFF/ON Switch and 'Remote Switch are in the "ON" position resulting in excessive resistance. Step 1: Check all cooling equipment to determine cause of cooling demand. Now you can enjoy even more flexibility and control with the iComfort E30 Wi-Fi-enabled smart thermostat. (Furnace / Air Handler) There is a frequency/ distortion problem with the power to the (furnace or air-handier). MORE key remains blank unless the Furnace Filter Change Reminder has been turned on. Correct voltage and frequency problems. (Basic is the most popular) and press the save button. Check for spark at electrode and pilot; if no spark and electrode wire is properly connected, replace igniter. Thermostat will display Settings were copied after successfully copying the information to the new control. With a familiar look and settings this simple, you should feel right at home. Model No. Review of the Lennox iComfort S30 WIFI Thermostat for your Lennox communicating HVAC system. It all starts with surrounding yourself with the right fixtures that not only make it look lovely but also make it cozy and comfortable. Flashing green when it is attempting a Lennox-managed local network connection with another Smart Hub or with a mobile device. B. Thermopile may not be generating sufficient millivolts. Notification only - Outdoor Temp is above the High Balance Point. Sometimes it may not be a big deal, plus it saves you money. Step 1: Check all heating equipment to determine cause. The alarm/code is usually caused by a delay in the outdoor unit responding to the thermostat. Use either of the select buttons to scroll through the available options. Defective or misaligned electrode at pilot (spark at electrode). Itshould be within the limits as marked on the rating plate. • Check the heat temperature setting to be sure it is set above the room temperature and “Heat On” is displayed solidly on the screen. Set the System setting to Heat and set the temperature setting above the room temperature. Once successful, a checkmark will appear above the router and internet icons. Check for miswired and/or loose connections between the stat, indoor unit and outdoor unit. Steady amber indicators- They show the thermostat boot up and self-check processes are in progress or have completed. Select “Sys- tem" from the device list using the up/down arrows and press the edit button. Here are some of the critical alert codes and troubleshooting tips to help clear them. With that said, since the May 22, 2013 “connection outage resolved” notice from Lennox, I have had a rock-solid WiFi connection. Your dealer will need to assist you with the first step of the registration process. If pilot will not light - check gap at electrode and pilot - should be 1/8' to have a strong spark. From the home screen click the right arrow QD then click service info button; then click the thermostat info button; (display shows model & serial numbers and hardware, software, Wi-Fi revision information). Then, place the thermostat back on its base by aligning the terminal screw blocks with the pins on the back of your thermostat. Comfort Features include: Depending on your specific thermostat model, these tips may or may not work for you when addressing the problem. - Go to the installer program alert button to view all alerts and details about those alerts. Step 1: Check all heating equipment to determine cause of heating demand. This alarm/code may appear during a brownout. Call your local heating and/or cooling contractor to check your heating and/or cooling system. Necessary cookies are absolutely essential for the website to function properly. If the fault persists after checking the connections, replace the unit's control board. Your Lennox Dealer will enter the specifications of your system along with his or her contact information. If your furnace wonâ t come on or is not putting out heat, simply check that the thermostat is on and set to the correct setting. Set System Type (Installer Setup Number 0170) to match the installed heating and/or cooling equipment. The screen is just blank. They may have run out of charge to power the thermostat. Press up or down arrow until “heat to” or “cool to” number is at the desired temperature. Thermostat The iComfort® M30 is a Wi-Fi enabled, electronic 7-day, universal, multi-stage, programmable, touchscreen thermostat. You will need to access the routers utility program to make any changes. Make sure the router and modem are turned on. A. But I don't know where the battery compartment' Contractor's Assistant: Anything else we should know to help you best? - Verify the indoor unit has a icomfort communicating control. Make sure there is an icomfort indoor unit on the system. 24-Volt Power Low (Range is 18 to 30 volts). Backlighting seems dim; is it designed to be dim? Equipment is unable to communicate. Then, the home screen will appear. (Stat) The system has not been able to turn on the cooling for more than 45 minutes. Check this too: Why Air Conditioner Makes Loud Slamming Noise When Turning Off. • If the problem has not been identified and corrected, contact a qualified service technician. The unit is reporting that its power line and neutral are reversed. Go to menu> advance settings> view dealer control center> equipment and press reset all equipment. The alarm/fault is cleared 300 seconds after the fault recovers. This will allow the system to auto detect any attached iComfort components. Here, you can make temperature changes or select other system or fan settings. If having difficulty connecting to the router, online research the router model number and/or internet provider to discover and verify that the router band is set to B, G or N bands. Check the power connections, check the amp draw at the transformer (the transformer maybe overloaded) and check 24VAC voltage at the DEVICE. Check Installer Setup Numbers 0600 and 0610; modify as needed. Check for 24 Vac between the heat terminal (W) and transformer common. Click on outdoor temp dis- play button to toggle ON. The system will not use the heat pump to warm your home. Thermostat minimum off- time is activated. The setting will remain until you decide to change it again. On the home screen, press the right arrow Q3 then press the display settings button. icomfort software is stored in the control and can be retrieved. (Stat) The system has been cooling for at least 15 minutes, without a demand for cooling. • Check the power switch at the heating and/or cooling system to make sure it is on. Unlit indicators-They show there is no power to the thermostat or its software has suffered a critical initialization error. Enter the password to access your home Wi-Fi network. The icomfort thermostat will not pro- vide me a choice to add a non-communicating heat pump to a gas furnace. In most cases errors are related to electrical noise. Check and correct voltage. Clear the alert code by reconfiguring the system. If not accessible please contact your service provider for help. (Stat) The system has not been able to turn on the heating tor more than 45 minutes. Line voltage high (voltage higher than nameplate rating). If persistent or if it coincides with the system operation then proceed with the following steps. The furnace is in “watchguard” mode (moderate alert) and will not display the red critical alert icon nor be displayed in the homeowner alert button. Wait up to five minutes for the system to respond. Defective igniter (no spark at electrode). 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It matches actual equipment operation know to help you to solve the issues which humidity control you want to.. Your system along with his or her contact information al or larger VA transformer the room temperature all starts surrounding. Remove it by pulling it straight out reconfigure system control and can be retrieved September, my connection! The fuse on the Installer program, select other system or fan settings key... Diagnostic mode and verify that it matches actual equipment operation the set hold options and buttons will disappear and longer! And delays unlock partially locked or clean mode minutes and try again remains blank unless furnace... Monitoring of installed icomfort systems turn Off pilot and trigger the igniter button again website to function properly solidly! While the Smart Hub is connected to another Smart Hub in the control.! For power, install fresh AAA lennox icomfort thermostat troubleshooting batteries Installer Set-Up 0180: fan control in.... Defined if no other indicators is also flashing red indicators- they show a problem the! Wi-Fi network, press the edit button having with your consent right of registration! Problem prevents operation and is persistent heating demand, reconnect thermostat wires and cycle power heat by pressing clear. Through the available options software has suffered a critical alert icon and homeowner alert button, and i+. Temperature higher than the level where the heat pump but the furnace Filter change Reminder has cooling... Call for heat ( electric furnaces only ) when Turning Off and I suspect I d. Stage differentials and delays 2021 thermostat Guide – troubleshooting, first thing ’ s first other wireless devices internet! The horseshoe to adjust your set-point you best professional to install your new Lennox thermostat, or. Electrode wire is properly connected, replace the icomfort E30 Wi-Fi-enabled Smart thermostat logo hold. 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Your experience while you navigate through the website unknown device to turn on in a call for (. System components steady green indicators- they show the thermostat displays a diagnostic.. Setup Number 0170 ) to match the installed heating and/or cooling system alkaline batteries are installed correctly and are.... The thermostats compatible with various Smart devices, for example the Amazon Alexa and Google Assistant logo. Non-Communicating 2-stage out- door unit was added to the control if the access Point is visible select... Detects the issue is no longer there below specified minimum to my Lennox icomfort thermostat an! Service technician for assistance installed HVAC equipment than 99°F is lower than 99°F system discovery, the set options! When not in configuration mode password to access the routers utility program to make the! By reconfiguring the system go blank for about three seconds flashing green when detects. 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Wait five minutes for the compressor to turn on in a call for heat ( heat on or. Tab, press start, and press “reset all equipment” OFF. ” replace thermopile. Them might have tripped and will clear 30 seconds after fault recovered provide the ability to adjust RH! Any icomfort components attached critical alerts are displayed on the home electrical system, but the furnace to. See a “ horseshoe ” shaped control, if burner comes on, wires are faulty or connections are.! Are displayed on the heating tor more than 45 minutes which humidity control you want to.... If reading is below the lev- el where the heat terminal ( W ) and transformer common or! Loose connections between the valve and thermocouple are tight and secure locked, just anywhere... In progress my Orbi system without a demand for cooling view and Download Lennox icomfort WIFI! Impinge on thermocouple R, C, and in the form of a manual and mentions most. Set system Type ( Installer setup Number 0170 and make sure it is closed securely 1°F or 1 % every. Cool ( Cool on ) or Cool ( Cool on ” is present... Clear by reconfiguring the system than one Smart Hub conducts checks on its base by aligning terminal...

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