I have a schedule set with 5 total comfort settings in use. Again, I don't know what could've possibly changed google-side to break this. Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. To disable Eco+ settings, select Eco+, then select each of the four options you want to disable. To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Each on/off option has its own screen, so you may need to tediously flip in and out of every screen to turn them all off. Schedule a Vacation Mode in Advance. Turn it off, wait a few minutes, and then turn it back on again. Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. Receive alerts when doors, windows, or cabinets with SmartSensor are opened or closed. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. SmartThermostat with voice control: Take your home comfort to new levels. I'm having a problem with my Ecobee3. Basic Functionality The Awair-Ecobee integration allows your HVAC fan circulation system to be triggered by your indoor air quality. Just echoing what you have said. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. For me, I removed and re-added the commands to my routine, and it started working for just the upstairs. Worked before though. To avoid this, your ecobee makes the transition from one Comfort Setting to the next, gradually. I have a schedule set with 5 total comfort settings in use. In Away Mode, Ecobee the thermostat will set the temperature to be the most cost-saving, depending on the weather. Comfort Settings of Away, Home and Sleep work fine, but custom Comfort Settings are not being updated on the thermostat. I had them integrated just fine. After tapping save you'll be brought to the schedule to adjust when this setting is active. Tap the temperature controls to open them. Jun 1, 2020. After placing a sensor in each room, the smart sensors will measure that specific area’s temperature. From there, you can customize the schedule and have a Comfort Setting begin at a specific time each day. Then go to Manage HomeKit. To do this, just go into the Comfort Settings and choose the participating sensors that you want to use. They’re above schedules, comfort settings, and everything else. Thank you for contacting ecobee Support. Click here for a detailed description of the feature. The comfort settings are one of the many features than can be accessible through the ecobee APIs, and is one of the many advantages of the Ecobee thermostat over Nest and other smart thermostats on the RELATED: How to Schedule Your Ecobee to Go Into Vacation Mode. If your ecobee device or app is not responding as expected, visit us using the Contact the Manufacturer button below. Good news: after a lot of investigation and some hard work, I found a workaround to those issues. I've tried unlinking/relinking the account from Google Home, and unmounting/remounting the thermostat. Every smart sensor can be paired with your Ecobee thermostat. How Ecobee Sensors Work. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. Hi all I have an ecobee4 and smartthings. These are literally just text commands through google to the ecobee. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. [/quote] Same goes with sleep. 2.0.30: JimBo. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Your thoughts? They keep you comfortable while saving you money. I'm enjoying it. Automatically adjusts the temperature for energy savings when you leave home and restores your comfort settings when you return. Hit Comfort Settings. Wake up your ecobee Smart Thermostat, then tap Menu. Google Assistant. Will try tonight! Version History. Archived. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. Out of the box, the Ecobee doesn't work that way. Support. All the while, it is able to work with any other command, other than changing the comfort setting. Makes for a terrible sleep. Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. So yes it looks like there is a permanent hold but more strange is the fact that the temperature range setup in Home app are not being applied to the thermostat and the furnace isn’t even turning on unless I release the hold - I don’t mind completely forgoing using Ecobee Comfort settings if this would at least work. Amazon Alexa. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. I tried to use other Ecobee/Smartthing Connections, and did not have as much success as I have had with this version. [/quote] Then it defeats the purpose. Bring your home together with contact sensors that work with ecobee Haven home monitoring (subscription required) to send entry and occupancy alerts without obstructing family life. Stay in-the-know . I love everything about it and how it is connecting with my set-up. Our first step was to contact ecobee support. My take: It should be set this way by default. I got the same thing. Thanks again! Add Poll on controller to grab all current settings, and query to just report the currently known drivers values to the isy. What’s New. How to Access & Adjust Comfort Settings. I do want bedrooms averaging during Sleep when they are used. That's why, recently, I awoke feeling like I was sleeping in a sauna. The ecobee approach on the fan isn't as flexible as it could be. Edit: just saw someone a few days ago on an older thread says it's working now. Fix for Hold Type names in Climate Control program action. Select the Comfort Setting you wish to customize. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. Log In Sign Up. Seamless setup. Schedules and Comfort Settings Your ecobee Smart Thermostat uses different 'Comfort settings' that specify what temperatures to maintain while you are Home, Away, or Sleeping. Now, the smartthings app stopped being able to control the ecobee4. In this HVAC Thermostat Video we go over what to do if your thermostat is blank or not working. Tap Comfort Settings. Ecobee is a smaller company than Google-backed Nest, but that’s no reason for this many outage reports. It’s kind of annoying, so it would be wise to install the other skill as well. Ecobee really wants you to use Eco+. New comments cannot be posted and votes cannot be cast. This workaround may work for daytime (if you choose not to care about temperatures in non-participating room during Away). They work in tandem with the 'Schedule' that you've defined to help it determine which Comfort setting it should be using at any given time throughout the day. We do care about our customers. I'm sorry that google integration is still not working due to changes made by Google. I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. They’re not on the ecobee compatibility chart and I suspect I’d get a faster answer from you guys than ecobee. The connection with Google has been broken for months. The Google routines still work to turn off the thermostat altogether when I leave and have it set to heat-cool when I return. We’ve been fans of Ecobee’s thermostats for years, but this outage map suggests a lot of server troubles this winter. When I go into the Home comfort setting and hangs it to 72 heat and 74 cool, and hit Save. Thank you for understanding. My Away and sleep comfort settings are fine, but when it comes to my Home setting is where I … Press question mark to learn the rest of the keyboard shortcuts. We’re disappointed and hope Ecobee is making investments in … If I go back in … Press J to jump to the feed. 1. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. Follow Me . I got the Prime Day deal with 3 sensors. For example, during the day, I want to use the Ecobee’s sensor right on the thermostat itself, which is located downstairs. To clarify, my previous thermostat was also "smart," but it was very old and needed replacing for reasons I won't bore you with. Now, my Google Home simply says something to the effect of, "sorry, I can't help with that" when executing that part of the routine. Adjust to the desired temperature, then tap Save. A smart thermostat can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. guys, looking to switch out my Lennox iComfort Thermostat (the old, non-WiFi model) with either an Ecobee3 or Nest (or maybe Honeywell). I currently run 4 comfort settings during the week, Morning, Away, Home, Night, and two on the weekend, Home and Night. Everything should go back to normal. When you make a manual temperature change, it stays that way until you clear it. As we mentioned before, Our developers have reached out to Google's developers for a potential fix, but I have not heard of any updates as of yet. User account menu. 1. The step-by-step guide on our mobile app and free expert support make it easy.Smarter comfort – your ecobee understands your local weather, schedule and desired comfort settings, to ensure your home is at the right temperature at the right time Now close the Settings window. The key thing to understand is that, like any number of programmable thermostats, it allowed me to set different temperatures for daytime, nighttime, weekends, etc. Hi All, I am new to Ecobee. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. We are trying our best to get this integration working again. Flair will assume this … If it is, remove your devices and ecobee from your Linked Services in the SmartThings app’s settings before re-adding. The orange number is the heat setting, and the blue number is the cool setting. ecobee thermostats work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and leading smart home ecosystems including the Google Assistant. Can't save comfort settings. Note 20 specs compared: All of Samsung's updates, Discuss: Fix the Ecobee smart thermostat's most annoying feature. I am not trying to reinvent the wheel in controlling my Ecobee5 thermostat. The next part of the schedule are your Comfort Settings. Updates that paint a picture. To set your Ecobee fan to Comfort Mode: Go to the main menu. Does anybody know what these might be equivalent to? Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. Set it to Until next activity and you're done! My setup is the Ecobee is in my dining room, one sensor in the living room (same floor) one sensor in the basement (media room) and one sensor on the top floor in my bedroom. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. I'm sorry that google integration is still not working due to changes made by Google. Can't save comfort settings. smartbuildings@ecobee.com. Samsung SmartThings. Do not add that sensor to the sleep comfort setting. Compatible with most HVAC systems. These sensors can tell you if, for example, your living room is a comfortable 70-75 degrees Fahrenheit while your garage is scorching hot! I removed the device on the app. The name you put into the config on the Ecobee site is just a friendly name for â ¦ Must be recognizing the wall as a person and not going into standby. Press question mark to learn the rest of the keyboard shortcuts. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. However, this means there's zero temperature control while I'm gone. I just recently got my Ecobee installed in my new house and have been working through all the settings to get it set up the way I want. Configure Schedules and Comfort Settings. Out of the box, the Ecobee does one thing very, very wrong. To adjust this setting, go to MAIN MENU > COMFORT SETTINGS > select your desired Comfort Setting. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. One issue I seem to be running into is my comfort settings. Hope they fix this. EASY but not perfect : Remove the ecobee remote sensors from ALL the Confort Settings on the Ecobee, you only keep the main Thermostat. Ecobee thermostats require a Wi-Fi connection to allow remote access control via the mobile app or web portal. If you change your comfort settings (setpoints or fan settings) at the ecobee portal , you don’t need to change your CoRE/webCoRE script. Here's how to make it right. With Follow Me enabled, your thermostat's built-in occupancy sensor and your SmartSensor(s) detect which rooms you and your family are in and your ecobee thermostat sets your home's temperature to prioritize comfort in those rooms. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. This tells your ecobee what temperature you want your home to be during your Activities. We delete comments that violate our policy, which we encourage you to read. Controlling VR with my mind: NextMind's dev kit shows me a strange new world, Galaxy S21 vs. S20 vs. S20 FE vs. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. Current wiring is an R, C, and an i+ and i-. • Modify comfort settings on the go • Easily switch HVAC system modes from anywhere Because we never take our users’ feedback for granted, we want more of your thoughts. But it does not work during Sleep setting. With this broken, it nullifies a lot of the usefulness of these thermostats, and makes me seriously consider selling them and replacing them with something like Honeywells. © 2021 CNET, A RED VENTURES COMPANY. This is a sign that your Ecobee just needs to be reset. Then select Settings. Make sure Wi-Fi Radio is … Fast, easy installation – install your ecobee in 30 minutes or less. Note: To do this, you’ll need to customize your Ecobee’s Comfort Settings and picking which sensor(s) to use for each Comfort Setting. They asked for permission to access our account, which we granted, and 45 hours later we received this response, “At 9.40 pm yesterday it was call for cooling because this is going to pre-run the cooling before the next schedule starts. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. This process usually takes about 30 minutes. In this version, we update the app icon and include … To whom it may concern (i.e., My ecobee device users): Just to let you know, there has been some issues with MyEcobeeDevice since some API changes at ecobee (and there were some weird behavior at ST too), so the code that you’re using will not work in the long term. Total Home Comfort and Security Bundle. Apple HomeKit . Keep waiting for an update. ecobee thermostats work with radiant heating systems, multistage, and dual-fuel heat … Now a part of eco+, Smart Home & Away detects when you’re away faster than before, making your home more efficient. Version 2.13.0. But just like you I am still a customer. Removed and re-added them again, and it worked for just the downstairs. Press J to jump to the feed. Once we hear anything back from google, We'll share the same once we get have any updates. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. Discussion threads can be closed at any time at our discretion. Just got my Ecobee3 last week. Shop All ecobee. Posted by 3 years ago. It was a few days later when we finally decided that ecobee wasn’t working. Go to Wi-Fi. Confirm that your device is working correctly in the ecobee app. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. We update the app regularly to ensure the best experience for you. If This Then That. Be respectful, keep it civil and stay on topic. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. If anyone else has experienced this and/or has a solution, I'd love to hear it because I can't find anyone else who has these issues. ALL RIGHTS RESERVED. Fix another issue found when Ecobee servers are not responding. 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Best experience for ecobee comfort settings not working -- suffers from one Comfort setting to the Comfort... 2 hr time frame the Contact the Manufacturer button below not have as much success as I a! Does one thing very, very wrong I am still a customer after a lot cool! It stays that way until you clear it that almost made me return it Google Home and! Not being updated on the ecobee compatibility chart and I suspect I d. Tap Menu in use my Take: it should be set this way by default to turn off thermostat... The desired temperature, then tap Save tells your ecobee what temperature you like your room throughout the night,.