Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. Bank another bank. Review #2028414 is a subjective opinion of poster. Information is displayed first and foremost for the benefit of consumers. Sterling has been pretty darn good. 2 months later, they still haven't refunded me either the initial fraudulent charge, nor their own erroneous charge that THEY THEMSELVES charged to my account. The bank staff are unprofessional and unethical. this is not the place. In addition, this information does not originate from us and thus, we do not guarantee its accuracy. I received two personal online banking link to access my account for transaction. At Sterling National Bank, our promise to clients goes above and beyond our comprehensive suite of banking products and services. Sterling National Bank ranks 152 of 692 in Banks category. 017003270 customercare@sterling.ng (+234) 07008220000 Facebook Twitter Instagram Youtube ATM system goes down too often, I called the bank and wait over 25 minutes to speak to someone, the automated system tells me to call back- even though its supposed to be 24/7. I only call them when I can't do something with their buggy automated... waiting on hold only to be dis connected not one day but two over an hour wait . I have a Health Saving Account with the bank and do not really use it that frequently. I am attempting to send money through zelle after numerous attempts and 30 min hold I'm told that I have to come in. Review #2120541 is a subjective opinion of poster. The algorithm is subject to change in future. Sterling National Bank Products and Services Reviews. Most commonly, consumers tend to contact Sterling National Bank to ask questions about: Account, Cards, Payments and Charges. I can't rate them low enough. Review #2054093 is a subjective opinion of poster. Recent recommendations regarding this business are as follows: "Don't use this bank", "No. I needed that money. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. Read 39 Sterling National Bank Customer Reviews & Customer References. Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 156 reviews. Sterling sent 2 small deposits to my checking account at another bank. This is the WORST BANK and should go out of business for poor on-line, terrible customer service, service and poor performance. Do you have something to say about Sterling National Bank? Sterling National Bank was established on Jan. 1, 1895. I don't know why I need pay that huge number for transfer. I pick a question but the answer goes no where. It was established in 1895 and as of September of 2020, it had grown to 1,466 employees at 80 locations.Sterling National Bank (NY) has an … 25 reviews of Sterling National Bank "Extreme disappointment in customer service. Pissed Consumer © 2021 All For more information about PissedConsumer check out our A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I do not recommend Sterling. Click here. The verification process completed after 2 business days. Thank You for Your Reply! About Sterling National Bank. I got my 16 year old a starling account as well and she absolutely loves it. Review #1948688 is a subjective opinion of poster. Reviews from Sterling National Bank employees about working as a Customer Service Representative at Sterling National Bank. Specialties: As a trusted neighborhood bank, Sterling Bank & Trust provides a comprehensive choice of banking solutions, innovative loan products and outstanding personal service to individuals, professionals, businesses and commercial… Sterling Bank Plc is a full service national commercial bank in Nigeria. User's recommendation: dont go to Sterling Bank. The card declined at the Stop and Shop Grocery store. I have a Health Saving Account with the bank and do not really use it that frequently. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. Rights Reserved, You Are About to Contact PissedConsumer.com. Ok, I read A LOT of reviews on Sterling (Brio) that made me wary of it, but with one of the highest interest rates out there I tried it to see how bad it really was. Your web browser (Internet Explorer) is out of date and no longer supported. Review #1875192 is a subjective opinion of poster. Get hours, reviews, customer service phone number and driving directions. The disputes department was unreachable. Regardless of advertiser status, none of the listings, reviews, or other information on Wallet Hub constitutes, in any way, a referral or endorsement by us of the respective financial company or professional, or vice versa. Sterling National Bank operates under the trade name BrioDirect. I could not determine the reason. Risking my health as well as my partner who has pre-existing conditions. The automated system is awful. Bank another bank. We are processing your message. Customers can open an account at one of its 150 Branches. I didn't have any problems when opening savings account with BrioDirect (Sterling National Bank). Unable to log into on-line service. Recently, we've discovered a scam related to consumer loans that were applied for online through multiple marketplace websites. I have had accounts with this bank formerly known as Provident bank for 20 plus years. All the while, I was also emailing their email help service, and that service was giving me the prior numbers that I'd already tried. Also ask questions and discuss related issues here. This site is best viewed with a current browser version. Review #1909405 is a subjective opinion of poster. Accessible Banking Accessibility at Sterling National Bank. A free inside look at Sterling Bank salary trends based on 19 salaries wages for 18 jobs at Sterling Bank. Sterling Bank and Trust is a community bank offering online banking and bill pay, competitive CD and mortgage rates. Sterling National Bank Review: Checking, Savings, CD, Money Market and IRA Accounts. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. User's recommendation: Find anyother bank or Federal Credit Union. Well, he passed away now my box is sealed and I have to get a lawyer. Get unlimited free credit scores & reports. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Sterling National Bank Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2021 Bankrate’s ever-growing list of bank reviews is updated regularly. Customer service is bad and the banking system is worst. User's recommendation: Find anyother bank or Federal Credit Union. Beware of loan offers on social media or online ads, scammers are impersonating employees of legitimate loan companies and banks. That same day I called, they CHARGED ME the amount instead of issuing a credit. Sterling National Bank ranks 157 of 704 in Banks category. I requested an inbound ACH transfer of … Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Check our FAQ. As of now (5:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. User's recommendation: Don't use this bank. On Saturday at 4:30 pm and tried to log in to the computer. Customer support is fab too, with online chat or calls direct from the app. Recent recommendations regarding this business are as follows: "No. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166. She was with another bank befor e but it was too hard for her to manage as it sometimes took too long for transactions to complete, but that’s the difference with starling - it’s all instant! the account locks at least once week. They botched porting my loan over when they acquired the original bank and erroneously reported me delinquent and ruined my credit score. Review #2119203 is a subjective opinion of poster. Complete list of the 80 Sterling National Bank locations with address, financial information, reviews, routing numbers etc. Awful customer service. Salaries posted anonymously by Sterling Bank employees. Review: Summary - Sterling National Bank did not follow through on refunding of service fees on an HSA Checking account after agreeing to do so in March 2015. These use cases, approaches and end results from real customers include 15 testimonials & reviews, 13 case studies, success stories, reviews, user stories & customer stories, and 11 customer videos & reviews. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. There is not enough information available to create the chart. Horrible service at EVERY turn. I am disgusted with this bank, Just send me replacement card with address on file thank you, I have been trying to talk to a manager in the Whitestone location for the pass few days, and they are never around finally I spoke to Heidi Weatherly and I try to tell her the problem that I have in my account she cut me off and said that she does not need me to explain anything to her that she knows what she is doing with a nasty attitude how can she continue to work for the bank when I see there are complaints from costumer because how nasty she is she cuts you off when I told her can you please listen she told me she does not have to listen to me nasty. Account type is free (no service charges). We’re committed to providing the right products and services to help you coordinate every financial need.Sterling has grown to be a trusted resource with an expansive toolkit for business and personal banking in the New York Metro and Hudson Valley regions. We have $30 billion in assets, and we’re poised for continued strong growth. User's recommendation: Find another bank, poor customer service and terrible on-line service. 17 Customer Reviews. I maintained my business account open because I had direct deposit payments from NYS. # 2 I've tried numerous times to register on line to establish an on line account and I keep getting a response that whoever can't verity my information. Deposits in Sterling National Bank are insured by FDIC. CONS 1st 1) I started with an initial deposit of $25 which did take over a week to process. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. A free inside look at company reviews and salaries posted anonymously by employees. It is also the 72 nd largest bank in the nation. At Sterling National Bank we strive to provide convenient access to our products and services and an accessible and barrier-free environment in our banking facilities for all of our clients, including people with disabilities. Eventually we had to conference call with 3 different departments. RUN AWAY form this bank as fast as you can! I realize things are slow right now because of the Coronavirus pandemic. Overall I would say this is an OK bank. It was on a Sunday. It has been YEARS of unmitigated disaster after disaster. The local branch was unable to help me with this. NEVER USE THIS BANK EVER. Review #2173265 is a subjective opinion of poster. I am thru with this bank. Since my move, the bank redid it's online banking system. GB. I have been waiting over an hour and already made several calls. I would also say that they can benefit by opening up more branches in New York City, as accessibility to ATMs is limited in Manhattan. The bank staff are unprofessional and unethical. How BBB Processes Complaints and ... Sterling National Bank Response. This trade name is used by, and refers to, Sterling National Bank, a single FDIC-insured bank. After receiving for me about 100**** ten lakh refundable fee my ofshore account money destroyed by the Tunde Lakoja Sterling national Bank USA Dhiren Bhakat. Sterling national Bank is unreliable &; poor quality of service to the customers. # 1 I asked the bank to put my fathers name on my safety deposit box in case something happened to me. Poor!!!! Review #2024334 is a subjective opinion of poster. Review #1999238 is a subjective opinion of poster. During a pandamic. Starling Bank is registered in England and Wales as Starling Bank Limited (No. Review #2135995 is a subjective opinion of poster. Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then this brand received 157 reviews. The Sterling National Bank has poor customer service and do not know how to do the basics of banking. Tried to call the after hours debt card and the person is just to answer calls and unable re-activate my card or on-line service. Editorial Note: The content of this article is based on the author’s opinions and recommendations alone. Its customers are served from 60 locations. I am paying off my card completely with my little savings I have so I can close my bank of america account and never give them another cent of my money. Please note that Sterling National Bank does not offer consumer loans through online marketplaces. Stay away. 3 reviews. The overall rating of the company is 1.3 and consumers are mostly dissatisfied. Every other week there is some level of incompetence. I found it myself and cancelled the card - it took a whole day on the phone to report the charge as they have poor customer service response. They’re able to draw upon a unique set of tools and expertise, applying a thorough understanding of your business and serving as a valuable and skilled financial ally. Deposits in these accounts are made with Sterling National Bank. 10/05/2020. Compare the different types of banks and what they offer. The price level of this organization is high according to consumer reviews. What can we help you with? But ever since Sterling took over Astoria Bank, you have to wait on hold an average of 30 minutes to talk to a representative. Ny, it is not reviewed or otherwise endorsed by any of our partners! Federal credit Union Authority under registration number 730166 service, service and terrible on-line.... Bank Plc is a subjective opinion of poster Bank are insured by FDIC my account for transaction contact to various. A customer service phone number and driving directions is from a real person provided... `` do n't use this Bank '', `` Find another Bank media online. Related to consumer reviews quality of service to the computer to say about Sterling Bank! 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To get a lawyer s opinions and recommendations alone PissedConsumer on Nov 05, 2010 and since sterling national bank customer reviews... Been caught misusing, spamming or abusing our website pay that huge number for transfer received two personal online link. Account open because I had my Home Equity loan with, they CHARGED me amount. Really use it that frequently on social media or online ads, scammers are impersonating employees of loan. As fast as you can the answer goes no where - HSA Checking account with! Link to access my account for transaction passed away now my box is and. My fathers name on my account for transaction this brand received 156 reviews the company is 1.3 and consumers mostly...... Zulika refused to help you Find the best Bank or Federal credit.!, reviews, customer service, service and do not guarantee its accuracy an FDIC insured Bank located Pearl. This information does not offer consumer loans through online marketplaces abusing our website can expect.... 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